Questions? you came to the right place.
FAQ
What do you do with the waste?
We will take the waste off your property and properly dispose of it. Proper disposal is essential to environmental safety. Scoopuppy is a premium full service pooper scooper.
How do you make sure my dogs are safe?
Scoopuppy ensures all dogs are safe, by cleaning all our equipment and shoes with a kennel-grade disinfectant to prevent the spread of germs between each yard. We also take gate pictures when we are done scooping so you know your pets won’t get out of the yard.
Do you clean the entire yard?
Scoopuppy will scoop any areas of your property that have dog waste issues, including front, back, and side yards, dog runs, flower beds etc.
Are there any long term contracts?
No contracts! You can start, pause, and cancel your subscription at any time by updating your customer portal or reaching out to us.
Can you scoop when my dog is out?
Yes, we love cleaning with dogs! We simply ask that if your dog has shown signs of aggression, you leave them inside why we scoop. Safety of all parties is very important for us. If your dog is aggressive towards our team, you will be asked to keep inside during service.
Do you provide arrival windows for service?
No, just like waste management service. We optimize our route daily to ensure the most efficient routes to keep the prices as low as possible. When you sign up for service you can opt to have us reach out when we are on the way so you can have notice when we will be arriving.
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More Questions? Contact us.